Pros
There are great people working here, and a lot of really good middle and upper management - people who care about their employees and are as transparent and inclusive as they're allowed to be. The company has great products and services. My management asks for and listens to opinions. At least some other departments are the same. People are willing to help each other and really care about what happens to both coworkers and company. My team is great - good, very talented people. Everyone really cares about doing the right thing and most upper management seems to as well.
Cons
The biggest issues here are transparency, communication, clarity and consistency. There is a very top-down atmosphere set by the CEO. Monthly presentations are not 'town halls' where people can ask questions - it's one way. Consequently many employees don't feel the need to attend - they'll just watch the recording. There was a recent layoff with no communication afterwards about why or what it might mean to those still standing. This immediately after closing 'another record quarter'. Good people are looking and everyone is scared. There's a very real sense that Linz is actually in charge and running the company. Unless you work in Linz, you're not valued or safe. The Linz team appears to do what they want and all budget/hiring flows to the new software they've developed while the rest of the company cuts and lays off (see above). The reasoning behind this is never explained so it feels like the tail wagging the dog – especially given the stated ‘3-4 year window’ for our current owners to sell the company. It has been very demoralizing to the rest of the organization. Motivation and commitment are gone and morale is extremely low while pressure to perform and work harder are at an all-time high. There is a profound sense of unfairness, arbitrariness and arrogant executive leadership. Whether or not all of this is actually true, in the absence of real and open communication, perception is reality. This is a VERY REAL core culture problem. Leadership is viewed as hypocritical giving 'culture awards' in this environment. CEO is seen as simultaneously weak/indecisive and a bully.