T is going through an aggressive re-org avoid - Senior Member of Technical Staff AT&T Employee Review

2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay for LCOL areas if you’re a developer, not decent if you are willing to move for tech.

Cons

Was fine before RTO initiative but they’ve performed a complete 180, forcing people to relocate to keep their jobs (Dallas). Going from being a company focused on productivity (did you get your tasks completed on time etc) to a company obsessed with you sitting in the right place 3-5 days a week and tracking. Many talented people let go because they didn’t live in the right place or weren’t scanning their badge an arbitrary number of times a day. Offices are bad, dirty, no assigned seating, people fight over seats, you get to the office no where to sit end up in a hallway. No real amenities at offices. Everyone still just meets on teams, people are just going in to get the badge swipe. Upward mobility is low, you’ll reach a certain level and get forgotten about unless you play politics hard to the point that the job becomes more about politics than the actual work. Hard work and going ‘above and beyond’ isn’t rewarded, constant budget cuts, constant layoffs. Management is clueless and somehow believes all of this chaos will create a better end product, or they don’t care and are just chasing short-term stock gains. Avoid, at least until Stankey is gone.

Explore other reviews about AT&T

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are nice

Cons

There is not exact stop time.

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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