Some good things, but steer clear of Customer Experience team - Manager AbbVie Employee Review

While some nice, good people at AbbVie, there are a lot of folks in positions either they don't deserve, aren't qualified for or simply not a fit. For example, I have recently come across the head of the Customer Experience team and could not be more appalled. She is caustic, condescending, rude, disrespectful, not collaborative and generally creates and negative environment that is demotivating, confrontational and not productive. I have no idea how she is allowed to do what she does.