STAY AWAY FROM THE CONTACT CENTER - Operations Allianz Employee Review

1.0
Feb 27, 2020
Recommend
CEO approval
Business Outlook

Pros

They will bring you in and get you as hyped as possible to work for "such a great company". The food be bomb though

Cons

The leadership leaves a lot to be desired. Did you like high school drama and incredibly unprofessional supervisors (and their supervisors)? Then this is the job for you. You'll be met with married supervisor with nothing but nepotism and unclear goals. Your bonus will be linked to a ranked system that only favors employees that fall into their brainwashed category of sheep. Have fun being yelled at by unprofessional agents and know nothing customers. Never call in sick because they'll make you feel like you let the company and your coworkers down for being human. Not to mention you'll actually get in trouble for it. Save yourself the stress and avoid this place like the coronavirus. You'll thank me later.

Explore other reviews about Allianz

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Quick interview process, maternal leave was available before 1 year of employment

Cons

You did have to work at least one day on the weekend.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, hybrid work arrangement is flexible (you can choose your 3 days in office)

Cons

Tenure and friendship is valued more than actual skillsets. Many people in Ops have no formal college education or true technical skills, and have been complacent in the dept for 10+ years. This leads to inefficient and stale processes that are reluctant to change. The culture is extremely passive aggressive and long-tenured employees are not welcoming to new hires from outside of the organization. People will go out of their way to sabotage opportunities for those offering new perspectives with greater value add. This causes forced interactions with low value collaboration. Many in analytical roles do not even understand basic Microsoft Office skills, Excel functions, V/XLOOKUPS, etc. and data is often reviewed manually per line item… This company is run like a low budget mom and pop shop where inefficient and backwards practices are toxically in circulation.

See reviews by: Helpful|Rating|Date|All