Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged Employer

      Amazon reviews

      Horrible experience - CSA - Customer Service Associate Amazon Employee Review

      1.0
      Jan 28, 2017
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You become friends with the people sitting near you. Also free coffee.

      Cons

      So many. Getting screamed at by incompitent customers only to be told to get over it by you manager, who coincidentally acted as a therapist...that should say something right there. Was personally attacked on a daily basis. Completely turned me off from customer service.

      Explore other reviews about Amazon

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
      See reviews by: Helpful|Rating|Date|All
      Related searches: Amazon jobs | Amazon salaries | Amazon benefits | Amazon interviews | Amazon conversations
      Amazon reviewsAmazon CSA - Customer Service Associate reviewsAmazon review