Seasonal Virtual Customer Service - Virtual Customer Service Representative Amazon Employee Review

4.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

100% telecommute. Decent amount of time given for time off (tho, as a seasonal employee, you miss some perks of any paid vacation. Appears to be a very good system in place for learning in all levels, tho I am very new so only have access to the newbie training. Very extensive and informative knowledge center allows for plenty of independent exploration.

Cons

As a personal annoyance, there is a heavy emphasis on team socializing via the messaging systems. This is probably meant to help remote workers avoid isolation and I think it is important for many of the people on my particular team, where this is likely a first remote position. Again, personally I dislike the overly excitable type of expected cheer and chatter. I've worked from home for most of my life in a different business area so am aware that a lot of good comes from this too.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on mentorship; enough resources

Cons

Little research, more engineering work

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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