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      Customer Oriented - CSA - Customer Service Associate Amazon Employee Review

      4.0
      Dec 20, 2017
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only having to concentrate on the customer!! Not having to sell them some thing else before getting off of the phone!

      Cons

      Shift bids based on your PRR that is based on customers replys

      Explore other reviews about Amazon

      5.0
      Jun 25, 2026
      Cxo associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, low stress, nice customers

      Cons

      Not guaranteed shift availability for any given week

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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