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      Customer Service Associate - CSA - Customer Service Associate Amazon Employee Review

      4.0
      Dec 21, 2017
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family friendly, great benefits, being able to work from home, management that cares, friendly teammates, paid and unpaid time off in addition to vacation time accrual

      Cons

      Pay is above minimum wage in my area, but still not a living wage (same with most companies though)

      Explore other reviews about Amazon

      5.0
      Jun 25, 2026
      Cxo associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, low stress, nice customers

      Cons

      Not guaranteed shift availability for any given week

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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