I have worked just over a year at Amazon now in Customer Service and I feel that you are just a robot. - Customer Service Associate Amazon Employee Review

2.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

The Shares and benefits you get are good if you stay 2 years and looks good on your CV. Nice to deal with customers and help them.

Cons

I do not know many people who have managed to stay the 2 years at Amazon. It is a stress factory and you are not allowed to think for yourself it seems. Have to get authorisation for too many things. Supposed to be a place where the customer comes first - what about the employees I ask!!!

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5.0
Mar 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of freedom to work

Cons

- Could be paid more I guess

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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