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      Nightmare - Customer Service Representative (CSR) Amazon Employee Review

      3.0
      Oct 30, 2020
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, work from home, they send you the equipment

      Cons

      This job is basically like they throw you in the middle of the ocean and tell you to swim back. It’s hard. The training is inadequate, depending on who your manager is, their may nat be the support you need and no one looks into that. I’m over it.

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      5.0
      Jun 16, 2026
      Sde-2
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Access to latest tech - High pay - Work at scale - Full Agentic

      Cons

      - sometimes process takes time - restricted to use internal tools

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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