more than just a call center in Costa Rica - Customer Service Representative Amazon Employee Review

4.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

A great place to work for the average call center, a lot of departments to work on rather than customer service

Cons

Some departments require mandatory overtime in peak season

Explore other reviews about Amazon

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Structural and organize -High pay -All training done on site

Cons

-Before start date very limited, information about AWS(They don't like sharing over the internet. -Fast pace with training and learning.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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