great company, entitled customers - Customer Service Representative (CSR) Amazon Employee Review

4.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

great job, good pto, shift bid

Cons

hard to get good shifts bc customers will leave bad reviews if u dont give what they want. give to many what they want, and your metrics are down once again. customers packages are usually late and you will get yelled at for it, have to work each holiday. making me work christmas was my last straw

Explore other reviews about Amazon

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and nice people

Cons

Not much other than long hours

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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