Great Company for Customer Support Associate Role - Customer Service Associate Amazon Employee Review

5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Week-offs | 5 days working with only 8 hours of shift excluding 1 hour break You can choose your shift timings on first come fist serve basis on portal. Meal Allowance even for work from home via sodexo Most importantly you are treated as a fellow human with dignity not just as a Number!!!

Cons

Once you get used to the role especially for work from home employees you might get bored at the job. Workload can be hectic depending upon shift timings, manageable tho Try your best to not get Indian Voice process, company is great but customer aren't by any means. Hope this helps.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay well do what u ask for

Cons

Fast too much work sometimes

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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