Great Company, Horrible Bosses - Customer Service Associate Amazon Employee Review

4.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent benefits - Great teammates - Great work - life balance - Good pay

Cons

- Horrible training - 50% of the bosses are horrible micromanagers that are just hovering above your shoulder all day - If you don't meet metrics, you get "punished" where they "ask" you to do overtime to compensate - No 2 way communication, if you fail, you're fired

Explore other reviews about Amazon

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon gives flexibility in schedule.

Cons

the work is hard on body if not done properly

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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