Great company to work with! - CSA Amazon Employee Review

5.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I noticed when Amazon outsourced its customer service, it is a bit challenging but working directly with the company is much better. Employees are #1 to them.

Cons

Outsourced sites tends to have hard KPI to maintain even if you are not in position to help customer. Kpi that will dig into your salary.

Explore other reviews about Amazon

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Cross training that helps for faster growth and more experience.

Cons

Sometimes you gotta hurry and find equipment or pit equipment before others snag them and leave you with the “bad” ones. That take forever to get repaired.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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