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Amazon Web Services

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Deficient leadership, lack of organization, unrealistic expectations - Software Development Manager Amazon Web Services Employee Review

3.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with great and very inteligent people - for the most part - , cutting edge technology and get to know the internals of AWS services. Everyone has an enormous impact from day one.

Cons

I am not sure if it's Amazon, AWS or only this organization but there was a lot of chaos. A complete lack of direction from leadership. As a manager I had to spend a lot of time building unrealistic plans to satisfy the VP and then had to redo them in many opportunities to adjust to the real schedule. The expectations are completely unrealistic, there is no plan. If someone asks you to do something they want it for yesterday. At first hours were pretty much normal but then I changed manager and ended up working non-stop including weekends to satisfy requirements from my manager that worked non-stop as if that was the only thing that existed. In my opinion Amazon - or at least this org -is not a company for moms or people that have other interests or responsibilities outside work.

Explore other reviews about Amazon Web Services

5.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

stress from internal competition between team membsers

Cons

a lot of training, learning materials, which are helpful for personal growth

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Operated in systems that had real scale, operational constraints, and production consequences.

Cons

Working at Amazon Web Services gave me strong exposure to distributed systems, operational ownership, and production-scale infrastructure, but there were definitely tradeoffs as well. One downside was that, like many large organizations, ownership could become fragmented. You often own a subsystem or workflow rather than an entire product end-to-end, which can limit exposure to broader architectural decision-making unless you deliberately seek it out. There was also significant process overhead. Design reviews, operational processes, dependency coordination, and organizational alignment were valuable for learning rigor, but they can slow iteration compared to smaller engineering teams. Another challenge is that large internal ecosystems can abstract away infrastructure complexity. AWS has extensive internal tooling, deployment systems, and operational platforms, which are powerful, but some of that experience does not transfer directly outside the company. I also found that operational work could dominate engineering time at points. Handling production issues, retries, integration failures, and on-call responsibilities teaches reliability engineering well, but it can reduce the amount of time spent on deeper technical exploration or greenfield development. Finally, there is the perception aspect. AWS is a strong name, but experienced interviewers know there is wide variance between teams and roles. The company name opens doors, but ultimately you still need to demonstrate technical depth, ownership, and strong engineering judgment independently of the brand.

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