5.0
Nov 18, 2025
Former employee, more than 5 years
Gurgaon, Haryana
Recommend
CEO approval
Business Outlook
Pros
Exceptional Customer Service: Amex is often praised for its high-quality, reliable, and responsive customer support, particularly for resolving disputes and fraud issues.
Cons
Higher Credit Requirement: You typically need a good (670+) to excellent credit score to be approved for an Amex credit or charge card.