A Great Place for your Entire Career - Global Project Manager American Express Employee Review

4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple divisions and departments Opportunity for advancement Remote work is available and common Lots of really smart, talented, and dedicated people

Cons

Very hard to reach goals and maintain any work/life balance Favoritism still plays a role in the year-end merit, bonus and recognition award alignment process The actions of some leaders don't match the words re: the culture and values of American Express don't always mat

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive leadership - Collaborative teammates - Internal mobility across different departments is encouraged

Cons

- There can be a lot of red tape, as is the case with any large firm - Role scope expansion is common across teams

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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