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      American Express

      Engaged Employer

      American Express reviews

      I found it to be a bit misleading when not told about keeping your job upon contingency, but good pay. - Collections Customer Care Professional American Express Employee Review

      3.0
      Aug 9, 2011
      Collections customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Loved the people I met. In a good location. I feel Ken Chenault is a good CEO for the company.

      Cons

      It was misleading to not be told during the interviewing process that being hired was upon contingnecy during training. You aren't really hired. That information could have helped me make a better decision beteween the 3 jobs that were offered to me to provide for my family of 6. My class didn't find out until we started signing paperwork to actually go on the training floor. A very stressful environment to be in for 2 months. No longer there after training.

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      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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