4.0
Feb 24, 2009
Current employee
Recommend
CEO approval
Business Outlook
Pros
American Express is extremely customer focused and invests a great deal in the front line. There is ample opportunity to advance if one takes ownership of ones development and education opportunities. I have been able to move to new department,s roles and responsibilities, on average, every 2 - 3 years. The current economic environment has impacted American Express similarly to others in the industry but our business model is providing a bit more resiliency. Our senior leadership seems to have an acurate view of the times and circumstances and communicates honestly and treats employees fairly. Even when it comes to letting us go.
Cons
We are in a stuggling industry and it may be quite a while before we recover completely.