Misleading career development culture - Marketing American Express Employee Review

3.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Work from home most Fridays Free access to city museums/gardens

Cons

They say that people like to hire those who look like them, and the same can be said about the hiring process at this company. At some historic breakthrough it was sure to be celebrated that women nearly dominate leadership at American Express. Yay for us women holistically, but from the inside perspective it's not as diverse as one would think. Fair warning, this will be very direct. White women at this company simply love hiring other white women. Looking at some of the micro-organizations here, it's as if they are arming themselves against diversity in thought. Make no mistake, there are heaps of ethnic backgrounds at Amex, but the majority will be found in the bottom half. To use myself as an example, I've been honored with the highest year-end rating possible, have the support and confidence of layers of senior leadership and I've been up for a promotion for nearly 9 months. I've been on 8 total interviews in the past year, studied rigorously for each, and have been succeeded by a white woman each time (I wish this was an exaggeration.) Not to mention that each of these jobs were interviewed exclusively by white women. It's more than a coincidence. I won't hold this singular observation accountable for my personal experience, but I would urge the leadership of this company to expand their ideals about the eligibility, skill, and intellect of those who aren't a married or engaged young white woman. Much of the stellar and hopeful Amex talent end up accepting external opportunities.

Explore other reviews about American Express

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and would recommend others to work here

Cons

Not too much I don’t like about the posit

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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