Great people but frustrating environment - Director American Express Employee Review

3.0
Oct 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Employees are generally smart and nice and they always want the best for the company. Great brand in the market and outside partners respect the relationship. A strong leader can guide you through the organization - your leader is critical to your success.

Cons

Completely hierachical and frustratingly slow. Even a small project take six months and always has to happen right before the review cycle to matter. Senior leadership changes so much that it's impossible to understand the strategy or the organization. Re-orgs became so frequent that you could not get too attached to any team or project. A lot of strong people have gotten displaced.

Explore other reviews about American Express

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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