Bureaucratic, slow-moving, traditional and conservative but good brand name - Senior Manager American Express Employee Review

3.0
Aug 5, 2019
Recommend
CEO approval
Business Outlook

Pros

-Amex is a good brand name and helps you learn how to navigate a traditional and conservative culture -There are mentorship opportunities and open culture of coffee chats, which makes it easy to learn what others are doing and what you might want to do in the future -I truly think people are the greatest asset here, they are collaborative and helpful though there are always those few who will do anything to move forward

Cons

-Most bureaucratic company I have been in so far and I have worked in several fortune 100's -Everything is so slow moving, no one wants to make or own a decision. I am all for collaboration, but not to the detriment of things never moving, it really hurts your ambition -Very few people want to challenge the status quo so they continue to do things as they have always been done with no desire for innovation, and most of the time, it is not the most efficient or effective way to do it -I am shocked at how de-centralized data is though they are working on it..it is an extremely traditional place to work in -The meeting culture is extreme, it is meeting after meeting after meeting and nothing moves forward -Many leaders are promoted due to tenure or networking but are not effective leaders at all, it is honestly a hit or miss -I was really excited to be part of Amex but it has honestly been a disappointment on so many levels -Amex pays grossly below market and promotions are slow to come

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Highly recommend

Cons

I don’t have any negative thoughts

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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