Time flies, but does your career? - Risk Manager American Express Employee Review

3.0
Apr 10, 2021
Recommend
CEO approval
Business Outlook

Pros

-Generous yearly PTO -Good health benefits, -Fun colleague promotional events throughout the year -Flexible work environment, -Great CEO (he is very candid) -Getting further in diversity and inclusion for employee groups/events. Overall, a good place to start your career if you're interested in learning about the company, and enjoy the 9-5 work environment.

Cons

-Bureaucratic ways of management -Undervalues hardworking staff, -Promotes often based on nepotism -Slow to drive agile mindset across the company -Lower wages compared to others in the industry, outdated technology, and not all leaders are promoted due to leadership abilities, more overly promoted for technical abilities or overall tenure. It's assumed, the longer you're here, the more you know- this is not always the case. Buyer beware, if you accept an offer at this company- the furthest you might go comp wise is going to be very dependent on what you enter the company at. In terms of promotions, you must find influential leaders that can help get your name out and support your growth. If they are leaders who might not be as well perceived by their peers, you might not want to be associated with them for too long. Program teams have slow movement and multiple meeting requests- it can feel like you're going in circles to accomplish anything . There are alot of bottlenecks when multiple teams have to work together.

Explore other reviews about American Express

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance and leadership

Cons

it'd be nice to be fully remote

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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