Great company to work for. - Senior Programmer Analyst American Express Employee Review

4.0
Jul 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Work life balance and carrer opportunities. Support for personal development. Pays up to $5k in tuition reimbursements. Work from home for a couple of days per week is a great feature. Excellent corporate employee culture. Employees demonstrate high respect and supportive. I highly recommend working for this company.

Cons

Decisions are not taken quick enough. Most of decisions made takes such a long time wich is frustrating some times. Healthcare plance are not so good. High copays and deductibles. Not many plans to choose from. Retirement plans have very restricted options. 401K savings can not be moved around when the market is not doing good.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch in the cafe. Everyone’s nice.

Cons

Audit is just such a boring job. Lot of change going on right now

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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