Incompetent management sabotages everything at Amex. - Senior Programmer Analyst American Express Employee Review

2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Pay and work environment are adequate. Co-workers by and large are dedicated, friendly and helpful.

Cons

Senior management is hopelessly out of touch and insulate themselves against the realities of the people who actually do the work. Middle management is completely free of integrity and honesty. Vast majority are incompetent and wholly unsuited for managing people. Their only concern is keeping their own butts out of trouble. Human Resources group appear to be psychopathic and delusional. Career advancement is independent of talent and skills, but is based 99% on how much management likes you. Outsourcing to offshore "resources" has been an utter disaster, management chooses to ignore all the problems. Benefits are third-rate, retirement benefits miserly.

Explore other reviews about American Express

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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