1.0
Aug 16, 2008
Former employee
Greensboro, NC
Recommend
CEO approval
Business Outlook
Pros
The reputation of the company is really good. I worked in their phone center though and it is very different form the rest of American Express.
Cons
Being tied to the telephone and not able to have the freedom to walk around. Customers were rude over the phone. Requesting time off was hard especially calling in sick. The penalty system is a 3 strikes and your out, and the strikes could be breaing any of the thousands of rules they have.