Beware the Enterprise Identity team - Software Engineer American Express Employee Review

1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They paid me for the month or so I was employed. Other than that....

Cons

American Express is this great company with a stellar reputation for treating its customers well, so I thought they would have a strong engineering culture. It was the exact opposite: the house is on fire. Legacy codebase. Everything about how software development is supposed to be done is done the exact opposite at AmEx. Before working here I had only heard about the software Death March, here I saw it for the first time. Mandates coming from the CTO with tight and firm deadline. On the team I was on there were no daily standups or sprint planning. For the most part our team lead did not delegate work, hold meetings or answer messages on Slack; one time the developers were asked if we could commit to a feature delivery in three days without even having been told what feature needed to be done. No ticket grooming, no estimation, nothing! I wrote a long message in response and I think that's what got me fired. The hiring process was long and arduous and they were late with my start date. I had an offer from a startup I was really interested in and chose AmEx instead- a huge mistake I still regret. Avoid the EI team and possibly the entire company at all costs until they fix the process.

Explore other reviews about American Express

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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