Clueless leadership - Risk Manager American Express Employee Review

2.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Better than industry average for total compensation

Cons

Leaderships only care about making themselves look good, very often make their managers go back and forth on results multiple times. B35s are overworked to please B45. B35 is the terminal level here. No path to B40 unless there is an opening, which is rare.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch in the cafe. Everyone’s nice.

Cons

Audit is just such a boring job. Lot of change going on right now

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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