Pros
Definitely provides higher competitive pay compared to other companies, but if you realize how much toll this job and company has on your mental health, it might be not worth it.
Cons
- Micromanages everyone to the core, this includes even your loo breaks - You may have to beg to get your ALs approved - Workforce management is the worst, they make it look like they are doing a favor on you, when it is their job - Metrics change every 3 months - System issues all the time - Warning letters are given around like passing out candy - No exposure for growth, they want you to be a furniture in the company, just answer calls, get paid and go home. - Nothing about this company is systematic, its like you’re working in the mid 2000s - Too many team outings which you have to pay for from your own pocket and use your ALs to attend. - They treat the workers like machines - Promote mental health but they are also the ones ruining it.