Used to be great but now disappointing - AppleCare Senior Advisor Apple Employee Review

2.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, but varies on where you live Good Benefits Good Managers Training (Used to be good) 401K Match Discounts on Apple products

Cons

Rotating Schedule Poor Training Forced into positions you're not interested in Metrics are the life blood of the company but having good metrics doesn't mean squat Absolutely 0 growth opportunities Being there's no growth opportunities burnout happens and then it's a constant daily grind of the same things every day

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at!

Cons

Was micromanaged and they track your stats all the time

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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