Poor upper management - Tier II Apple Employee Review

2.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 27% discount on Apple products

Cons

Soul destroying. Was great at the start and even first and second year. Ended up being Tier 2. So if someone rang Apple and was upset or it was too technical for Tier 1 they would pass them to us. I didn’t want to get out of bed for most days. In another job now which is much less pay but I would never go back, money isn’t everything.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication and will really help you and guide you during training

Cons

Managers can sometimes be a a little much but they are very kind and friendly.

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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