Apple: Great unless you're in Retail - Mac Genius Apple Employee Review

2.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

There's the atmosphere, its great, full of energy and excitement. Helping people every day and watching them leave with a smile after you told them they lost irreplaceable baby pictures is powerful. The stock discount is pretty awesome too.

Cons

As a an Apple Retail employee, you're replaceable. And they don't hesitate to remind you of that. Pay is high for retail, low for technical jobs. There's a lot of strife between the store and regional levels, and between the stores themselves. There's lots of drama.

Explore other reviews about Apple

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, fun customer interactions.

Cons

Lack of upward mobility in retail, large qualified talent pool.

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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