3.0
Jan 22, 2015
Former employee
Elk Grove, CA
Recommend
CEO approval
Business Outlook
Pros
Great people work there, learn a lot.
Cons
Easily get burn out by doing phone support all day long. Very large turn over of people in the call center.
The burnout of your life - Apple Care Tier II Apple Employee Review
Jan 22, 2015
Explore other reviews about Apple
5.0
Jul 3, 2026
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Enhances multitasking skills, learn to communicate with people that have different perspectives
Cons
Working with multiple people at a time, stressful at times
4.0
Aug 28, 2014
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?
Cons
ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care
1501