Do it for money&Benefits...Not career - Sales Specialist Apple Employee Review

1.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Sales base salary is ok. Perks, like the gym, is great.

Cons

Its a dead end job where you pick up the phone and have to deal with all problems from iTunes to reseller complaints. People buy online themselves and you have to try to get the sale by offering discount. Bonuses have been removed and management asked sales people to take aftersales calls as well. You are given very weak training and then you have to deal with the problems yourselves. The management around you have no clue as most of them has never been on the phone or in sales. moving away from your position is impossible. I have seen more than 20 colleagues move away from apple because there are no career path what so ever. I spoke to HR about the issue and they said that one should coffee with the hiring managers. Pretty hard when you have a break of 15 min....And if you are late with 1 min then you get punished. There are some incredibly strict rules in Apple and you are treated like a kid or a number. In the beginning things were great but slowly everything turned into a very very negative experience. Mostly because of the non existent career opportunities and the fact that Apple can place you in any other role they see you fit for..Like service or taking calls for another market.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at!

Cons

Was micromanaged and they track your stats all the time

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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