After 10yrs I was pushed out - AHA Chat Advisor Apple Employee Review

1.0
Jul 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great health benefits for you and your family.

Cons

Worked for this company for 10yrs, loved my job as a chat advisor until I was forced out of my role as it was been dissolved, instead they wanted to send me to phone support & double my work load which was already at a maximum for no better wage, and expected me to work even later hours and most weekends. No time for family life. They work their staff to the maximum - the senior management have little respect for their staff and if you don’t like been pushed out your role then you can leave attitude. I never felt so unvalued - to add on top of this it was near impossible to get any manager to give you a reference - it’s like they were all afraid to say yes. As for TMA (team manager assistants) they are nothing but excessive micro managers with little to no experience out to try prove a point to try get a permanent managers role Iv sadly learnt my hard working 10yrs meant nothing, I was only a number no matter how hard you work if they want you out they will push you out! There used to be great opportunities for at home advisors - they have since dissolved that also They may provide you with stock shares but you work hard for it with little to no time for family life, working every weekend/til late.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good colleagues, supportive team environment, strong engineering culture, and good opportunities to learn and grow technically.

Cons

A fast-paced work environment can sometimes create high pressure, priorities may shift frequently, and work-life balance can be challenging during peak project cycles.

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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