Learn 'how not to do things' - Operations BNP Paribas Employee Review

1.0
Nov 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Prime location, FCA regulated environment, future acquisition prospects, 1 fruit basket/ month for a whole floor, water coolers, industrial microwaves, expensive vending machines. BNP Paribas take-over which means streamlined budgets, no pay increase, no bonuses. The vision and values looks great on all the walls but no one knows what they stand for or cares for them unless their boss says they have to do it.

Cons

Operational management has no clue of FCA regulation. Anything negative that needs done their answer is to blame the FCA. Non-existent leadership skills. Prime example of why the financial crisis started. All 'yes-men' with no accountability. No risk-awareness culture. Bureaucratic environment. Continuous failure in processes which directly impact customers' finances and how much they are charged. Only drive for many individuals there is to get paid, have tea in the day-time and get drunk in Walkabout. Perks: stock you can't purchase, benefits only allowed to certain individuals. Strong separation between the fat cat directors on floors 5 and 6 and the rest of the plebs on floor 1 and 2. ZERO work life balance if you work in operations and are customer facing. Excellent candidate: anyone unsecure enough and able to accept to say yes to anything, keep their mouth shut when humiliated and bullied (although they call it banter and jokes) and accept minimum pay. In operations booking holidays is prohibited. No career progression for the educated, zero feedback on applications plenty of side-ways progression (cheap pay cheap results) for the un-educated yes-men, hence why CREATION products and services are anything less than competitive.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

love working here been here 4 years

Cons

return to office policy is tough

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this place were the Nespresso machines.

Cons

I rarely leave reviews, but future job seekers deserve fair warning. From day one, it was clear that micromanagement was a core operating principle here; not a quirk, but a feature. Managers routinely hovered over routine tasks, demanded pointless status updates multiple times a day, constantly changed directives, took credit for my work, and treated experienced professionals like they couldn't be trusted to send an email unsupervised. Any sense of autonomy was purely cosmetic. The culture was equally poisonous. Gossip wasn't background noise; it was practically a department function. Colleagues regularly spoke poorly of one another behind closed doors, cliques formed and hardened fast, and if you weren't part of the right group, you felt it. Unkind doesn't begin to cover it. Basic professionalism and common decency were in short supply. Management set the tone for all of it. Leaders who should have modeled integrity instead participated in the drama, played favorites openly, and addressed conflict with either complete avoidance or outright retaliation. HR was not a resource — it was a shield for bad behavior at the top. I left for my own sanity. The turnover rate here should tell you everything. Life is too short and your career too important to spend either in an environment like this one.

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