Flexible working and great colleagues, but reactive management - Specialist Customer Care Barclays Employee Review

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flexible working, supportive environment and great colleagues.

Cons

Management can tend to be reactive rather than proactive. Company seems intent on trying to run itself like a fintech rather than like a bank.

Explore other reviews about Barclays

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill and work life balance

Cons

no money, no increment, check

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life balance, 5 weeks vacation, unlimited sick days, friendly atmosphere, Great campus and facilities,

Cons

Pay and Bonus can be higher and on par with competitors. High loyalty tax. Low merit increases and bonus. Competitive but Loyal Long-term employees get demotivated and tend to quite quit.

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