Pros
I have been with Barracuda Networks for about 6 months and I am so far enjoying it. I started as a Web Filter technician and I am now supporting Flex too. A highlight of the Pros can be found below: 1. The initial training program was really good. They provided about two weeks of training: the first week was instructor and hands on assignments, and the second week was hands on with customers while another technician worked with me. 2. They provide on-going training bi-weekly for every product, and even if you miss the training, they make the recordings available. 3. I got promoted in my first 4 months and I expect to test for Tier IC in two months. 4. The people that I work with are hella cool, smart, and willing to help. 5. Management is fair and will treat you well. They have high expectations but as long as you meet those expectations, they will take care of you. 6. Free lunch and dinner. It is catered and yummy! 7. The work life balance is good. I don't have to work overtime and I am never on call. In my last job, I was on call twice per week and one weekend per month. 8. There are fun activities. I even won a free weekend ski trip. The only thing that could have made that better would be if they gave me gambling and beer money to spend (i.e. ALL EXPENSES PAID). But I can't complain too much because it was fun to get to know my co-workers after only two months.
Cons
So far, this has been a great experience for me, but I do have a few cons: 1) The parking is a pain. Thankfully, there is a parking program that pays you $330 to park across the street. I have to play frogger going across Winchester but the extra $1200+ per year is nice! BTW, there is a cross walk but I don't feel like walking the extra two blocks to use it. If you don't want the bonus, you can park in the regular parking lot. We are also supposed to move to a new building soon, so they tell us there will be plenty of parking in the new office. 2) This office can get a bit noisy some times. Sales is constantly ringing the bell when an Enterprise sale goes through. I think it frustrates customers sometimes.