Pros
I started at BN as a Tier 1A tech support representative a little over 6 months ago. So far, I have already gotten a promotion to 1B but the best thing about working for BN is the people and opportunities. I expect to test for 1C in less than 6 months, and my manager is already talking about preparing for promotion to Tier 2. As I mentioned, I really like the people too; most of my coworkers are really good people to hang out with and we even through some of them are DB’s. Thankfully, I have received an education (on the job) that has taken me from a regular desktop support knowledge level to a level that I am able to troubleshoot networks and Linux machines now.
Cons
The only gripe that I have about working at BN is that the department recently moved to south san jose and it extended my commute by about 15 minutes. I really miss the Campbell work site because I live right down the road and enjoyed walking to work.