Execution of top leadership decisions by other leaders left much to be desired. Very often, employees were bullied, guilted, or otherwise actively thwarted in efforts to balance work and personal lives. There were some truly stand-out Senior Managers and Partners, but from my interactions, they seemed to be few and far between. In the trenches, the focus seemed to be far to heavy on how much we can bill clients, instead of what benefits and solutions we could provide. Perhaps it's semantics, but what a team is directed to focus on makes a big difference.