Pros
Good salary, amazing training, very smart people around
Cons
Sales and Analytic department is a nightmare. You are on live chat with client that are constantly yelling at you. You have no choice , you need to deal with it. And this is not all. Your metric are based on call% (feel like to be in a call center) , number of chat resolved and also duration (how long it takes to solve the issue). So it's not just the stress of upset clients but also having your team leader eyes on you because you are taking too long to get that resolve. Your manager will review your answers and put yo down sometimes for really no reason. At teh end you are so frustrated that you really just want to leave. Be very careful when you answer clients and how you are treating them because everyone can check what you are answering.