GCUS - Global customer support Rep. - Global Customer Support Representative Bloomberg Employee Review

1.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The snacks pantry, the building and other departments.. None, because you pay for your benefits. £40 for private doctor. Lunch: never had the chance to have one, very limited.

Cons

Long hours, less pay too much work. Worked in Global customer Support. Company might be very diverse, however a lot of racism. They neglect you if you're Asian or Muslim (seen it 2 times) . Some people are picky in who they like. My training overall was a nightmare and so depressing that I never wanted to go back to work. They are also hiring new people, but one mistake they are doing is that professionalism isn't there. I had bad experience, I was bullied and nothing had been done. Not taken seriously and it seemed like they started disliking me after that. Co-worker who bullied me has become worse, I lock myself in the bathroom and cry. I'm worried to approach anyone, as last time when I had approached someone I had been told to face them and speak directly which I did and felt a little bit better, however I knows it wasn't right and no one took my permission I just had to go and speak and since then it has gone worse.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and generous company benefits

Cons

Upside in bonus was capped low. People with wall street experiences are highly valued than those who are with the firm longer

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Only a five-hour-per-week time commitment, which is very manageable with my class schedule. Bloomberg provides ideas for challenges and activities to host at my school, so I would not have to come up with everything from scratch. There is flexibility to choose when I table and to tailor the role around my schedule.

Cons

The budget for the program is tight, which is frustrating because advertising to law students is exactly how Bloomberg Law builds a dedicated user base. In my opinion, whoever makes the budget is not seeing the bigger vision. A lot of attorneys may not like Bloomberg Law, use it regularly, or ask their firms to purchase a subscription simply because they were never meaningfully exposed to it in law school. This is exactly why Lexis has taken over in such a big way: its presence and budget are felt at law schools across the country. If Bloomberg wants future attorneys to become loyal users, it needs to invest more seriously in reaching students while they are still learning which legal research platforms they prefer.

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