Pros
Talented people at ground level who genuinely care about customers and deliver despite constant changes. Decent product reputation globally.
Cons
The root problem sits at the top senior and president-level leadership within the Pharma/Nutra line. There is no clear strategy or direction — only reactive decisions driven by ego and personal bias. Instead of guiding and developing people, leadership often uses blame and intimidation. Constructive feedback is dismissed, and employees are spoken to disrespectfully or looked down upon. Effort from the ground team is rarely recognized, while upper levels take credit when things go well and shift blame when issues arise. Morale remains low because people are afraid to speak up, and talented staff eventually leave.