Not great - Service Desk Analyst Brenntag Employee Review

1.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, most people were nice. I learnt a lot but that's about it.

Cons

Micro managing and rude manager she was a nasty piece of work. Not enough people to handle the work load on the service desk, you will be doing the work of 2-3 people consistently. Reports are not actioned by upper management. Management initially wouldn't allow the service desk to work from home during COVID which wasn't safe. Worked through the entirety of COVID whilst a lot of the company was furloughed, our reward a (2%) wage rise for all our hard work to get the systems in place to allow everyone to work remotely in a short time period, whilst the company was making record profits. No bonuses that I can recall of and no progression opportunities.

Explore other reviews about Brenntag

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, decent pay, great team

Cons

Not always the best communication among different teams

1.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked alongside were the best part of the job.

Cons

While my early experience was positive, my experience changed significantly over time. Communication and the application of workplace policies became less consistent, and the work environment felt increasingly micromanaged. Workplace changes and employee transitions were not always handled in a way that felt transparent or consistent. In my experience, compensation and annual raises did not keep pace with employee contributions or expectations. I also believe the company could do more to recognize and support long-term employees, especially during periods of change. It was a reminder that the end of an employee’s experience often reflects the culture just as much as the beginning.

1
See reviews by: Helpful|Rating|Date|All