Great Place to Work - Customer Service Representative Brenntag Employee Review

Remote work, decent pay, great team

Not always the best communication among different teams

The people I worked alongside were the best part of the job.

While my early experience was positive, my experience changed significantly over time. Communication and the application of workplace policies became less consistent, and the work environment felt increasingly micromanaged. Workplace changes and employee transitions were not always handled in a way that felt transparent or consistent. In my experience, compensation and annual raises did not keep pace with employee contributions or expectations. I also believe the company could do more to recognize and support long-term employees, especially during periods of change. It was a reminder that the end of an employee’s experience often reflects the culture just as much as the beginning.