Wouldnt go back - IT Support Analyst CTS Employee Review

1.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Good exposure to a variety of systems

Cons

Overworked due to management making promises to clients they cannot keep. Not enough staff to manage the workloads Work constantly scrutinised Staff turnover is ridiculous for such a small company. More then 17people left in less then 12months

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CTS Response
5y
Thank you for your honest review. I am disappointed to hear that your experience of CTS was not a positive one. We do appreciate that the last 12 months has brought additional pressure for those working in an already fast-paced environment and we have made a number of changes recently to relieve pressure on the service desk. We are keen to gather as much feedback as possible on how we can improve, so if you are willing to have a conversation about your feedback, please do get in touch with me directly.

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5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment good pay good benefits

Cons

no growth or future for ba

5.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed it here, very relaxed

Cons

No cons would recommend working here

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