Overhyped - Customer Service Specialist Canva Employee Review

2.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Permanent work from home but will provide travel allowance if you need to go to the office to attend office related events & celebrations

Cons

Management only seems to favor their favorites. Feels a lot like they hate to promote someone unless it’s someone they’re very close with.

Explore other reviews about Canva

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast pace - Interesting tech - Fun product to work on - Great culture & values

Cons

- Crunch periods can be full on

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Product is beloved by users. Brand affinity is second to none which makes being a marketer a lot of fun. Genuinely good and caring coworkers who want to build something great. Hiring bar is high. Vibe and Thrive benefit is clever and unique.

Cons

Behind the brand is a cult like culture with the “founders” surrounded by yes people (whether they are aware of it or not). Mediocrity seems to be tolerated among management’s “old guard” causing tension and churn with newer and sometimes more experienced leaders. Insecure leaders at some of the highest levels perpetuate much of the toxic behaviors described in the reviews below such as gaslighting and favoritism. People “disappear” with little to no explanation, but hey, it’s the “Canva way”.

5
See reviews by: Helpful|Rating|Date|All