Good but deteriorating culture. - Product Manager Capital One Employee Review

4.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Intelligent people. Managers generally lead with empathy.

Cons

Huge influx of Amazon employees who are bringing Amazon way of doing things to the company. Good for stock, presumably. Bad for company culture and morale. Performance management happens every 6 months instead of every year. Incentive to rush to deliver things and to never take on anything that can't be delivered in a 6 month time frame.

Explore other reviews about Capital One

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

* The work is exciting - get to work with new tech (AI) * Great work environment - they really value work/life balance

Cons

* Highly bureaucratic. Makes it hard to get things done. * Roles and responsibility misalignment often causes too-many-cooks -n-the-kitchen problem

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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