Wish I Could Give 0 Stars - Principal Associate Commercial Analyst Capital One Employee Review

1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation and PTO is decent. That said, every time I took a vacation that was 1 week or longer, I received negative feedback from management.

Cons

Avoid at all costs. I'm in my young 30's and I've been getting gray hair and wrinkles early because of my time at Capital One. As many have discussed, the performance management process is truly atrocious. At all times, you're being heavily scrutinized and encouraged to backstab your peers. Any minor slip up will be used against you for the next year. There's also extreme favoritism & politics within groups, so even if you're objectively delivering higher results, you can still be rated lower than others. For example, I have an MBA and another girl in my group has a CFA, but management prefers another "fun" guy in our group better who is less qualified and has significantly fewer deals assigned to him. Management has made it clear that they don't value credentials (such as higher education or certificates). They just pick who they like, whether it's by personality, race, or gender. In my group alone, we started off with 42 associates this year. 4 were PIP'd out earlier this year (e.g. they arbitrarily put 4 people on a PIP and then offered them a compensation package to quit). And 5 have quit and found better opportunities elsewhere. We were understaffed at the beginning of this year as it was, but now we're bursting at the seams. They give analysts the work of what should be senior managers, but don't pay them better or offer promotions. When they do hire new people in my group, they seek out prior employees who used to work at Capital One and offer them higher compensation and titles than those who have been with the bank for the last few years. I've been with Capital One for 7 years and the culture has truly gone downhill in recent years.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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